Sale of Digital Goods - Returns and Refunds Policy

Please read this policy carefully. This is the Return and Refund Policy of Commercials By The Dozen.

We do not issue refunds for digital products once the order is confirmed and the product is sent.  All digital products are available for download immediatly upon the successful completion of the transaction.

We recommend contacting us for assistance if you experience any issues receiving or downloading our products.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

By visiting this page on our website:


Direct Audio Center Licenses

To reduce software piracy Direct Audio Center is licensed on a "per machine" basis - each purchase permits you to use DAC Cartwall on a single computer. Activation Keys are hardware-locked to a specific machine and may not be transferred. If you wish to move your licence to a different computer, a new activation key will be required and, in the case of a Single Licence, a new purchase may be required.

Re-installation after hardware failure:  In most circumstances, re-installation after reformatting your drive will not require a new activation key.  With minimal machine hardware changes, the activation key originally provided should work in a re-installation of Direct Audio Center.  Moving Direct Audio Center to a new machine will require the purchase of a new activation key.

Single License Purchase:  Grants the original purchaser a single license for a single Machine Code.  Requests for additional activation keys will require an additional purchase. All requests for activation keys must be accompanied by the original invoice number. 

Multiple License Purchases:  Grants the original purchaser the number of license indicated by their purchase receipt. Requests for additional activation keys beyond the number purchased will require an additional purchase. All requests for activation keys must be accompanied by the original invoice number. 

Unlimited Licenses Purchases:  Grants the original purchaser an unlimited number of licenses. All requests for activation keys must be accompanied by the original invoice number. 



Subscription Based Product Terms of Service

This Terms of Service Agreement (this "Agreement") is made effective on the starting date of the subscription, identified by the issuance of the first invoice, by and between the subscriber, and Commercials By The Dozen, a division of Pavlovich Marketing, of 147 Wilbur Avenue, Waukesha, Wisconsin 53186. In this Agreement, the party who is contracting to receive the services shall be referred to as "subscriber", and the party who will be providing the services shall be referred to as "CBTD". By purchasing a subscription to this service, you indicate that you agree to these Terms of Service, and wish to enter into this agreement.

DESCRIPTION OF SERVICES. Beginning on the date indicated on the purchase receipt of the subscription, CBTD will provide the following services (collectively, the "Services"): Radio Commercial Production Services.

PAYMENT FOR SERVICES. Subscriber will pay compensation to CBTD for services based on the product(s) purchased. Invoices are due on receipt. Credit card payments that are rejected by your bank-for any reason-will be resubmitted. After 2 failed attempts to collect payment, service will be discontinued immediately.

48-Hour GUARANTEE. Scripts received by 12:00 pm Central will be recorded and made available to the subscriber within 48 hours.  If CBTD does not meet this guarantee, the script will not count against the subscribers allotted minutes per month. This guarantee is limited in the following ways:

If the subscriber has clearly waived the guaranteed deadline by providing another deadline the 48-Hour Guarantee will not apply.

Scripts received by the subscriber, but requiring to be re-recorded due to pronunciation errors, script length, improper inflection or tone will not be considered late.

This guarantee has no cash value. "Damages" will be awarded in time or script credits only and not in the form of any other monetary payment.

The 48-hour guarantee excludes non-working days.  Non-working days include:

New Year’s Day
Good Friday
Memorial Day
U.S. Independence Day (July 4th)
Labor Day
Friday After Thanksgiving
Christmas Eve
Christmas Day
New Year’s Eve

OWNERSHIP OF WORK.  Subscribers in good standing become the owner of the works produced by CBTD.  Music used in productions is used under license and the copyright remains with the original publisher.  Any music used in work produced by CBTD is not to be used outside of the work provided by CBTD.  CBTD retains the right to use works produced in promotional advertising.

MARKET EXCLUSIVITY.  If purchased, market exclusivity applies only to Commercials By The Dozen service and does not apply to individual voice talents.  Each voice talent is an independent contractor and is not limited in pursuing his or her own interests outside of CBTD.  This is the process for granting market exclusivity:

The initial invoice must be paid.  Following payment, a 7 day period may pass to allow us to confirm that market exclusivity can be granted.  At the end of the 7 day window we will notify you of the results.  If another station has already secured market exclusivity you will be granted a refund.  If market exclusivity is available, your renewal date will be changed to the date exclusivity was granted.

UNUSED SCRIPTS / AUDIO. If at the end of the month the subscriber has not submitted the total scripts allotted for each subscription as defined in paragraph one, subscriber foregoes the unused time and begins the new month with a new allotment.

TERM/TERMINATION. This Agreement may be terminated by either party upon 30 days written notice to the other party.

Non payment of services will result in immediate termination.

RELATIONSHIP OF PARTIES. It is understood by the parties that CBTD is an independent contractor with respect to subscriber, and not an employee.

ENTIRE AGREEMENT. This Agreement contains the entire agreement of the parties, and there are no other promises or conditions in any other agreement whether oral or written.

SEVERABILITY. If any provision of this Agreement shall be held to be invalid or unenforceable for any reason, the remaining provisions shall continue to be valid and enforceable. If a court finds that any provision of this Agreement is invalid or unenforceable, but that by limiting such provision it would become valid and enforceable, then such provision shall be deemed to be written, construed, and enforced as so limited.

APPLICABLE LAW. This Agreement shall be governed by the laws of the State of Wisconsin.